Zenvy FinancialZenvy Financial is easiest to reach by email, and a real person reads everything that arrives. Here is every way to contact us, and what each channel is best for.
Write to [email protected] for anything: questions before applying, help mid-process, feedback on a guide, corrections (which outrank compliments in our inbox), or submitting your experience for the review page. We aim to respond within one business day.
Phone
Call (888) 655-3256 during business hours, Monday through Friday, 8:00 AM to 6:00 PM Eastern. The phone is best for time-sensitive questions during an active request.
Zenvy Financial
3191 Meadowlark Dr, Suite 243
Raleigh, NC 27617
Before You Write: Two Notes That Save Time
First, if your question is about a funded loan — payoff quotes, statements, payment changes, hardship options — your lender is the right contact: the loan agreement lives between you and them, and their servicing team can act on it directly while we cannot. Their contact details appear on your agreement and every statement. Second, many questions are answered instantly in our FAQ or the relevant guide — funding timelines, credit-inquiry mechanics, document requirements — and checking there first often beats waiting for a reply.
Security Reminder
Never send full account numbers, your Social Security number, or passwords by email — we will never ask for them that way, and neither will any legitimate lender. If a message claiming to be from Zenvy Financial requests credentials or payment by gift card or wire, it is not from us; delete it, and if you would like, forward it to the address above so we can act on it.